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  • Written by Macrina Lim

Tech and telco winners revealed in Australia’s biggest consumer opinion awards

Surprise winners in many categories as smaller brands take the No. 1 spot

The country’s biggest and most reliable consumer opinion site, ProductReview.com.au, has announced the products and services that have taken the crown in its 2017 ProductReview.com.au Awards. The awards have delivered some surprising winners, indicating that some newcomers and cheaper brands have climbed the consumer satisfaction ranks alongside popular household brands that have held onto some coveted spots.

ProductReview.com.au is the most trusted and comprehensive online platform for Aussies seeking consumer reviews and opinions. It attracts an average of 35,000 reviews each month, which help more than 4.5 million monthly visitors make better buying decisions.

Its team of data and editorial experts analysed more than 110,000 reviews posted in the last 12 months to select one winner from 60,000 items across 75 product and service categories; 28 second-place winners have also been named.

Best tech and telcos from the 2017 ProductReview.com.au Awards

Electronics

Apple products are expected to remain at the top of every Christmas wish list with the iPad Pro winning Best Tablet. The award for Best Wireless Headphones was taken out by audio giant Bose, for its QuietComfort 35 QC35 headphones.

Chinese brand Hisense is going from to strength in Australia, its K322 58K322UW television was crowned Best Full HD TV.

Chris Perrine, ProductReview.com.au spokesperson, says: “Our reviewers love that the Hisense TV not only has an unbeatable price point, but that it provides superb picture performance with smart features.”

Telcos

Moose Mobile, a BYO plan service provider, has won Best Mobile Phone Service Provider, while Best Internet Service Provider has been awarded to Aussie Broadband, with its services also including mobile, telephone and web hosting.

“Aussie Broadband’s consistently strong network performance paired with local customer support and reasonable package prices make this ISP shine in a crowded market, while Moose Mobile is recognised for the outstanding value it offers. Its cheap and cheerful packages don’t compromise network quality or customer service.”

Automotive accessories

For the second year running, leading dash camera brand BlackVue won Best Crash Camera with its DR650GW / DR650S model.

The rest of the electronics winners are:

  • Best 4K Ultra HD TVLG OLED B6T Series
  • Best Mobile Phone - iPhone 7 Plus
  • Best Modem / RouterASUS RT-AC68U

Chris says: “With the awards based on honest consumer reviews, we are confident these products are the most trusted in the market. Our team of moderators continually verify reviews from real customers, so we can most accurately determine the best products based on owner experience.

“Word of mouth has always been effective in helping people make informed purchase decisions – and now more than ever, Australians are seeking reviews as their research of choice when it comes time to buy something new or try a new service.

“We are proud to hold our awards for the second consecutive year, and just in time for Christmas. These awards allow products and services to stand out from their competitors, and offer a shortcut to discovering the ‘best of the best’ on the market.”

Methodology

ProductReview.com.au’s team of data and editorial experts analysed more than 110,000 reviews to determine the winners. Qualitative review data analysis included: products and services that had a minimum of 20 reviews on the site, with eight or more published during the award eligibility period (1 November 2016-31 October 2017), and a minimum of 4.1 stars as at 1 November 2017. The judges also factored in the proportion of positive reviews (5- and 4-star) to negative reviews (1- and 2-star) as well as the quantity of positive reviews across the eligibility period, and the overall star score in relation to each category’s average. Awards cannot be purchased, nor be influenced by commercial relationships between brands and the platform.

From today, Australians can identify this year’s winners on the site with a green-coloured badge placed next to the item’s name as well as a promotional banner on its page sidebar.

ProductReview.com.au’s 2017 Award winners

Category award

Winner

Automotive Accessories

Best Crash Camera

BlackVue DR650GW / DR650S

Best Passenger Tyres

Michelin Primacy 3 ST

Electronics

Best 4K Ultra HD TV

LG OLED B6T Series

Best Full HD TV

Hisense K322 58K322UW

Best Mobile Phone

Apple iPhone 7 Plus

Best Tablet

Apple iPad Pro

Best Modem / Router

ASUS RT-AC68U

Best Wireless Headphone

Bose QuietComfort 35 QC35

Services

Best Internet Service Provider

Aussie Broadband

Best Mobile Phone Service Provider

Moose Mobile

Best Courier

Sendle

Best Food Delivery Service

Youfoodz

Best Home Builder Melbourne & VIC

Carlisle Homes

Best Home Builder Perth & WA

RedInk Homes

Best Home Builder Sydney & NSW

Better Built Homes

Best Solar Power Provider

Solargain

Best Real Estate Agent

Cubbi

Best Home Builder National

G.J. Gardner Homes

Other winners

Appliances

Best Front Loading Washing Machine

Bosch Logixx WAW28460AU

Best Stick Vacuum Cleaner

Dyson V8

Best Manual / Semi-automatic Coffee Machine

Breville The Oracle BES980

Best Freestanding Dishwasher

Bosch SMS88TI01A

Best Barrel Vacuum Cleaner

Miele Complete C3 Powerline

Best Top Loading Washing Machine

Speed Queen AWNA62

Best Portable Fridges / Freezer

Bushman Original SC35-52

Best Gas BBQ

Weber Family Q

Best Capsule Coffee Machine

DeLonghi Nespresso U

Best Air Fryer

Philips Viva Collection Airfryer

Best Fully Automatic Coffee Machine

DeLonghi Magnifica S ECAM22110SB

Best Robot Vacuum Cleaner

Xiaomi Mi Robot Vacuum

Best French Door Fridge / Refrigerator

Mitsubishi MR-EX562 / MR-EX655

Best Multi Cooker

Tefal Cook4Me

Best Microwave Oven

LG NeoChef MS4296

Best Gas Water Heater

Joolca HOTTAP

Best Food Processor

Magimix Cook Expert 7CO18900A

Best Blender

Nutri Ninja Slim / 2 in 1

Best Bottom Mount Fridge / Refrigerator

LG GB-450UPL / GB-450UWL

Best Steam Mop

HAAN Multi Purpose Floor Steamer SI-A70

Best Upright Vacuum Cleaner

Bissell Crosswave Professional Multi-Surface 1713F

Best Food Mixer

KitchenAid Stand Mixer

Best Side by Side Fridge / Refrigerator

Hisense HR6SBSFF610SW

Best Wall Oven

Westinghouse WVG615S / WVG615W

Best Handheld Vacuum Cleaner

Hoover ZB1516

Best All-In-One Kitchen Appliance

Magimix Cook Expert 7CO18900A

Best Electric Water Heater

Hydrotherm

Best Top Mount Fridge / Refrigerator

LG GT-442BPL / GT-442BWL

Best Pressure Cooker

Breville Fast Slow Pro BPR700

Best Breadmaker

Panasonic SD-2501

Best Juicer

Mod Cold Press Juicer

Best Hair Straightener

SAS Hair Straightener

Babies & Kids

Best 4 Wheel Pram & Stroller

Redsbaby Jive

Best Baby Car Seat

Britax Safe-n-Sound Millenia SICT

Best 3 Wheel Pram & Stroller

Baby Jogger City Mini GT

Best Trampoline

Jumpflex Trampolines

Finance

Best Home Loan

Mortgage House Home Loans

Best Superannuation Fund

ESuperfund

Best Bank

Auswide Bank

Best Credit Card

Lombard Credit Card

Best Personal Loan

RateSetter

Furniture & Bedding

Best Mattress

Koala Mattress

Garden & Power Tools

Best Push Mower

Ozito 1400W ELM-1400

Best Ride-On Mower

Razorback All Terrain

Best Pool Cleaner

Pentair Rebel

Best Whipper Snipper and Edger

Honda UMK435

Best Generator

Gentrax 3.5kW Camping Inverter

Insurance

Best Travel Insurance

Southern Cross Travel Insurance

Best Pet Insurance

Bow Wow Meow Pet Insurance

Shops

Best Clothing Shop

Showpo

Best Furniture Shop

Pine Discount Furniture

Best Beauty Product Retailer

StrawberryNET

Best Home & Garden Shop

Temple & Webster

Best Blind & Shutter Shop

Into Blinds

Travel

Best Travel Agent

My Odyssey Tours

Best Hotel Reservation Service

Travel Online

Best Car Hire

East Coast Car Rentals


For award highlights, visit ProductReview.com.au on Facebook.

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